1. Scope
This policy explains how FrameTalk Atelier (“we”, “our”, “us”) processes personal data when you visit our site, enroll in courses, or contact support.
2. Data we collect
- Account data: name, email address, password (hashed), and optional profile details.
- Transaction data: course purchases, payment status (processed by payment providers; we do not store full card numbers).
- Communication data: messages sent to support or instructors.
- Usage data: pages visited, device and browser info, and preference settings (e.g., theme) collected via cookies or similar technologies.
3. How we use data
- Provide and improve courses, content access, and support.
- Process purchases and deliver order confirmations.
- Maintain site security, prevent fraud, and ensure service reliability.
- Comply with legal obligations and respond to lawful requests.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object or restrict certain processing. To exercise these rights, contact us at [email protected].
7. Security
We implement technical and organizational measures to protect personal data. No method of transmission over the Internet is entirely secure; we continuously improve our safeguards.
8. Changes to this policy
We may update this policy to reflect changes in law or our practices. The “Last updated” date will be revised accordingly.
9. Contact
If you have questions about this policy or our data practices, contact: [email protected] or +1 (415) 555-0162.